Pinkys Events Logo

Call: 07958 654236

Email: info@pinkysevents.co.uk

Privacy Policy

1. Who We Are and What We Do

  1. Pinky’s Events respects your privacy and is committed to safeguarding your personal data.
  2. This Privacy Policy and Cookie Statement explains how we handle your personal data and outlines the basis on which we collect, process, and protect your information.
  3. Please review this policy carefully to understand how we manage your personal data.
  4. By using our website, you indicate your acceptance of this policy. If you disagree with any part of it, please do not use our website.
  5. If you have any questions or need further clarification, contact us at [email address: info.pinkysevents@gmail.com].
  6. This policy is updated periodically. The latest version is published in the footer of the Pinky’s Events website.

2. Information We May Collect From You

  1. Personal Data: This refers to any information that can identify an individual, excluding anonymous data (where identity is removed).
  2. When interacting with us (via phone, email, or other means), you may share personal data relating to yourself or others.
  3. We may collect, use, and securely store the following types of personal data:
    • Identity Data: Name, date of birth, gender, and photographs.
    • Contact Data: Address, email, and phone numbers.
    • Transaction Data: Details of payments and purchased products or services.
    • Marketing and Communication Data: Preferences regarding receiving marketing materials from us.
    • Other Data: This includes IP address, browser information, device details, login credentials, clickstream data, and information about your activity on our website (e.g., pages visited, searches performed).

3. Our Legal Basis for Collecting Information

  1. Contractual Necessity: We collect and use data to provide our products or services as agreed under our contract with you.
  2. Legitimate Interests: Automated data (such as browsing activity) helps us improve our services and manage the website.
  3. By using our website, submitting a form, emailing us, or calling us, you consent to the use of your data as described here, including email marketing.

4. Cookies

Our website uses cookies to improve functionality and user experience. Below are the types of cookies we may use:

  • Session Cookies: These track your activity on our site during a single visit and help you move between pages without re-entering information.
  • Persistent Cookies: These retain your preferences (e.g., time zone, shopping cart) for future visits (up to one year).
  • Login Cookies: Save your login details for quicker access on future visits (valid up to 600 days).
  • Third-Party Cookies: Examples include Facebook, Pinterest, or LinkedIn integrations. These services may place their own cookies on your device.
  • Google Cookies: We use Google Analytics (GA) and Universal Analytics (UA) to monitor site performance and user behavior. These cookies may store non-personal data and remain active for up to four years.

You can manage or disable cookies via your browser settings or through relevant third-party opt-out mechanisms.

5. How We Use Personal Information

We use your personal data for the following purposes:

  1. To provide services, process payments, and manage orders or bookings.
  2. To send marketing communications (when permitted). You can withdraw consent at any time by emailing us.
  3. To track website activity, prevent fraud, and improve our services.
  4. To fulfill specific requests, such as referrals (e.g., sending referral messages to third parties via Facebook).

6. Data Retention

  1. Personal data is typically deleted upon account closure, but some data may be retained for up to six years for legal and tax purposes.
  2. Marketing data is retained until you opt out of receiving messages.
  3. Cookies and website activity logs may be retained as outlined above.

7. Sharing Personal Information

  1. Payment Processing: Payment details entered on our website are transmitted directly to our payment partners. We do not store such data.
  2. Third-Party Services: To provide our services, we may share data with contractors, hosting providers, or fraud prevention agencies. These parties are bound by confidentiality agreements.
  3. Legal Obligations: We may disclose data to comply with laws, protect our business, or in the event of disputes or complaints.
  4. Personal data may be transferred outside the European Economic Area (EEA) in compliance with applicable laws.

8. Accessing and Updating Your Data

  1. You have the right to request access to the personal data we hold about you, subject to applicable laws.
  2. A small administration fee may apply, and proof of identity may be required.
  3. Where applicable, you can update certain personal data directly through your account settings on our website.

For additional details on your rights, please visit the UK Information Commissioner’s website.

This document is designed to clarify how we handle your data and protect your privacy. For further questions, feel free to contact us.